Frequently Asked Questions

General FAQs

COP (Child Online Protection) is a parental control app designed to help parents monitor and manage their child’s digital activities, ensuring a safer online experience.

COP protects children by monitoring their screen time, blocking inappropriate content, tracking locations, and providing real-time alerts for potential digital threats like cyberbullying, scams, and unsafe content.

COP is designed for parents who want to safeguard their children’s digital well-being. It is ideal for families with kids and teens using smartphones or tablets.

Currently, COP is available for Android devices. We are working on expanding support to iOS in the future.

COP – Child Online Protection app by Baatu is available on Playstore. Please download this app on the parent’s device.

To get started with COP, first download the COP parent app on your device from the Play Store. After creating your account and setting up your parent profile, you will receive instructions for downloading a different app that needs to be installed on your child’s device.

To download the COP parent app from Playstore – CLICK HERE.

Features & Functionality

COP provides features like:

  • Content Monitoring (Detects harmful content – images, videos & texts)
  • Screen Time Control (Limits device usage)
  • Sleep Time Setting (Ensures healthy sleep habits)
  • App Blocker (Restricts unwanted apps)
  • Web Blocker (Restricts unwanted websites)
  • Location Tracking (Alerts for safe zones)
  • Call Monitoring (Checks incoming and outgoing calls)
  • Low Battery Alert (Alerts when battery is low/critical)

Yes, COP allows you to block specific apps and restrict access to certain websites to protect your child from harmful content.

COP scans your child’s online activity, social media interactions, and messages for inappropriate or dangerous content and sends instant alerts if any risk is detected.

Yes, COP provides live location tracking and geo-fencing, which notifies parents when their child enters or leaves predefined safe zones. The location must always be enabled on the child’s device to use this feature.

Yes, COP operates transparently, and children are informed about the monitoring. It encourages open communication between parents and kids.

Yes, COP allows parents to monitor multiple devices under a single account.

Privacy & Security

Yes, COP follows strict security protocols to ensure that all monitored data is encrypted and protected. We do not share or sell any personal data. For more details about Privacy, CLICK HERE .

No. COP does not send any notification to the child. All the alerts and general notifications will only be sent to the parents.

Yes, COP complies with global child safety and data protection laws to ensure privacy and security. For more details about Privacy, CLICK HERE.

Setup & Subscription

Follow the below steps on your device to set up COP:

  • Download the COP app from the Play Store.
  • Sign up and create a parent account.
  • Scan the QR on the parent app from the child’s phone.
  • Click ‘Download Now’ from the webpage to download the COP app (apk file) on your child’s device and install the app.
  • Enter your Subscription ID on the child’s app. You can find your unique subscription ID on the parent app.
  • Allow all the requested permissions on the child app.

That’s it. Now, you will be COP protected!

COP provides a free 30-day trial for first-time users with all features available. After the trial ends, you can continue using COP by upgrading to a paid plan.

We offer monthly, 6-month, and 1-year plans. Please download the app to find our latest offers.

Yes, you can cancel your subscription at any time. The service will remain active until the end of your billing period.

Support & Troubleshooting

Try the following:

  • Ensure both parent and child devices have an active internet connection.
  • Check if the app has the necessary permissions enabled.
  • Try logging out and logging in.
  • Restart the device and try again.
  • If issues persist, contact our support team at cop@baatu.tech.

You can reach us via email at cop@baatu.tech, live chat on our website, or WhatsApp, or you can directly call our technical support team at +91 63615 20571.

Yes, you can transfer your subscription by logging into the COP app on a new device.